
An invoice arrives for your annual service charge, and it's a lot more than you expected. Who sent it? Who decides what the money is spent on? And who do you call when the lift breaks?
If you own an apartment or a villa in a shared community, the answer sits with the owners association in Dubai, or more precisely, with the system that replaced it. The terminology has changed, but the idea is the same: someone has to run the shared parts of your building, and you pay for it.
This guide explains who runs your community today, what they do, and what it means for you as an owner or buyer.
An owners association is the group that represents owners of a shared building or community in Dubai. Under Law No. 6 of 2019, the structure is an owners committee of up to nine owners selected by RERA, working with a licensed management company that runs the building and collects service charges through Mollak.
An owners association is the body that looks after the shared parts of a building or community where many people own individual units. That includes lifts, corridors, pools, gyms, gardens, security and parking areas.
The phrase "owners association" comes from the earlier law, Law No. 27 of 2007, which set up an association for each building. People in Dubai still use it in everyday speech, and many websites still do too.
Today the setup is slightly different, as the next section explains. The roles are the same, but who does what has changed.
Dubai's current law, Law No. 6 of 2019 on jointly owned property, replaced the 2007 law. As Gulf News reported on how the new law changed owners' associations, the day-to-day management that associations used to handle must now be delegated to a licensed management body.
Here is the shift in simple terms:
If you read older articles describing elected boards and annual general meetings as the main structure, they may be describing the earlier law. Check the date.
Several parties share responsibility. This table shows the usual roles:
Who | Role |
|---|---|
Owners | Pay service charges, follow building rules, and can raise concerns |
Owners committee | Up to nine owners selected by RERA who represent all owners, advise on management and monitor the management company |
Management company | Runs the building day to day, including maintenance, security, budgets and collecting service charges |
Developer | Builds the project and registers it, and can sit on the committee while it still owns unsold units |
RERA and the Dubai Land Department | Regulate the system, approve budgets and keep records |
If you want the bigger picture of what you actually own when you buy, see our guide to how property ownership works in Dubai.
Whatever you call it, the system's job is to keep the shared parts of your community working. In practice, that means:
Think of it as the running costs of a small town that you share with your neighbours.
Service charges are the money owners pay each year to cover the above. They are not set at random.
Here is how it works:
Service charges are a legal obligation for owners in jointly owned property, and unpaid charges can lead to penalties or legal action. For a full breakdown of what the charges cover and how they are calculated, read our guide to what service charges are in Dubai property.
Owners can apply, but membership isn't a simple election. Members of the owners committee are selected by RERA from owners who apply, and there can be up to nine of them.
Eligibility rules apply, and applicants are typically expected to be up to date on their service charges and to meet RERA's conduct requirements. Check the current requirements before you apply, because RERA can update them.
If you're keen to have a say, it's worth knowing:
You aren't just a bill-payer. Owners have real tools, even if they are less visible than a vote at a meeting.
Your rights usually include:
If you think the management company is overcharging or neglecting the building, start with a written complaint and keep copies of everything.
The management of a building matters as much as the unit itself. A badly run building can mean rising charges, poor maintenance and falling values.
Before you commit, check:
To see how charges fit into the bigger picture, our guide to the annual cost of owning property in Dubai shows what else to budget for.
For investors, governance shows up in your returns. Service charges cut into your net yield every year, and a poorly managed building can scare off good tenants.
Here is what to watch:
It is the body that looks after the shared parts of a building or community with many owners. Under Law No. 6 of 2019, this is handled by an owners committee selected by RERA and a licensed management company.
It maintains common areas, arranges security and cleaning, prepares the service charge budget, manages a reserve fund for major repairs, and enforces building rules.
The management company runs the building day to day. The owners committee represents owners, advises on management and monitors the company's performance.
Yes, owners can apply, but members are selected by RERA, and there can be up to nine. Applicants must meet RERA's eligibility and conduct requirements, such as being up to date on service charges.
Service charges are a legal obligation. Non-payment can lead to penalties, legal action and problems when you try to sell, because the charges must usually be cleared first.
You don't need to attend a single meeting to benefit from understanding how this works. Once you know how an owners association in Dubai is organised, you can read your service charge invoice with confidence, spot a badly run building before you buy, and know exactly who to contact when something goes wrong.
If you're exploring your next property move, BuyHomeDubai is here to help you make decisions with confidence. This guide is general information, not legal advice, so check the current rules with RERA or a Dubai property lawyer.
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